Our objective is to provide affordable solutions that will work in all Municipalities - from the smallest to the largest. COMPSYS is just one of our products. Please contact us to discuss your needs.

Compsys - specialised Municipal Customer Complaint Management software that:

1.    Is a simple Web based application that is easy to use and suitable for all Municipal departments such as Operational, Electrical, Administrative, Social Services and Financial Departments.

2.    Automates communication of complaints and progress to all parties via

a.    Email.

b.    Bulk SMS.

c.    Data push to Smart devices using our specialised app  on the devices to manage the Complaints.

d.   Data push to App on Residents and Councilors smart

    phones.

3.    Allows for legacy systems such as Work Order based systems and radio or landline communication.

4.    Allows for various levels of Users with various level of editing rights.

5.    Allows for multiple Towns or Districts.

6.    Allows export to Excel spreadsheets.

7.    A management dashboard for easy analyses of complaints and generating reports.

8.    An Android App for Customers, Councilors and Management to download to facilitate their complaints and communication with the Municipality is included in the system.

9.  Allows mapping of complaints and Geo tagged photographs of action taken.

Ivan Atwell
16 Arum Rd
Simon's Town
7975 (RSA)

Ph: +27 21 786 3127
Cell: 083 999 6721 (Poor Connectivity - please leave a voicemail if I don't pick up)